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Not at this time, however this is a future goal of Auntie Viv’s! We currently offer catering and participate as a vendor at events around the Bay Area.
Auntie Viv’s will be at Farmer’s Markets around the Bay Area, Cultural Events and Festivals. Like and Follow “Auntie Viv’s” on Facebook and @AuntieVivs on Instagram and Twitter and get updates on public events where she will be serving!


Auntie Viv needs at least 2 weeks prior as she personally shops for all of her ingredients and makes all her syrups from scratch.
Yup. All catered events require a 50% deposit to secure your event date and the remaining balance is due two weeks prior to the day of the event. Due to the nature of catering, we will do our best to accommodate every event but dates will not be held without a deposit.
Auntie Viv’s requires a minimum of at least 50 guests/servings to book.
You may choose up to 5 syrups. Auntie Viv’s reserves the right to make small changes to the menu, where necessary, if ingredients are not available due to reasons beyond the control of Auntie Viv’s Shave Ice.
It depends on how many guests are attending. For 50 guests/servings, it can range from an hour to an hour and a half. For 100 guests, it can take around 2 hours. There may be an additional charge if Auntie Viv’s is requested to stay longer.
Auntie Viv’s offers free travel to Dublin, San Ramon, certain areas of Pleasanton and certain areas of Livermore. Please inquire about travel fees to other areas.
Auntie Viv’s operates rain or shine. Cancellations must be in writing and acknowledged by Auntie Viv’s Shave Ice at a minimum of 7 days before your event. If your event is cancelled within 7 days of the scheduled event date, the full deposit will be retained. If your event is cancelled within 24 hours before your event, all of the fees will be retained. Changes to the order must be made no later than 7 days prior to the date of the event. Changes to the order within 7 days prior will be subject to additional fees.


No worries! Auntie Viv’s has a super cool, super quiet generator that can be rented as part of their service for a nominal fee.
Auntie Viv’s would love to help you reach your fundraising goals! Auntie Viv’s would charge a per cup fee to the guests and 20% would be offered back to the organization. Details of the price per cup will need to be discussed further as there are many shave ice options.
Auntie Viv’s will need easy access to the service location. The majority of the equipment is on wheels (the shave ice machine alone is 85 pounds!) and will need ease for parking a Honda Pilot pulling a 10’ trailer (a pretty cool looking one at that), ease of unloading/loading, moving of heavy equipment which unfortunately rules out going up big curbs, steps, stairs, etc. There may be handling fees for difficult set-up/clean up.